Data Privacy Policy

SR Capital Group Ltd (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Data & Privacy Policy sets out how we collect, use, disclose, retain, and safeguard your personal data when you use our website (www.srcapitalgroup.co.uk) or our services.

We are regulated by applicable UK and international data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Information We Collect

We may collect and process the following categories of personal data:

• Name and contact details (e.g., email address, phone number, postal address)
• Identification documents (e.g., passports, driving licences, proof of address)
• Transaction history and related financial information
• Technical data (e.g., IP address, device and browser information, usage data)
• Communications with us, including complaints, feedback, and enquiries

How We Use Your Data

We use your personal data to:

• Provide and administer our foreign exchange and payment services
• Communicate with clients about accounts, services, or complaints
• Comply with legal and regulatory obligations, including anti-money laundering (AML), counter-terrorist financing, and fraud prevention requirements
• Improve and develop our platform, website, and client services
• Send marketing communications (where lawful and with your consent)

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Partners

We work with trusted third-party partners, including Currencycloud, to deliver our services. All partners operate under strict compliance with applicable data protection laws and contractual safeguards.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract – to deliver the services you have requested
• Legal obligation – to comply with laws and regulatory requirements
• Legitimate interests – to operate, improve, and protect our business and services
• Consent – for specific purposes such as marketing communications

Sharing of Data

We do not sell your personal data. We may share your information only where strictly necessary with:

• Regulators and competent authorities
• Trusted service providers and partners (including Currencycloud)
• Professional advisers, such as auditors and legal counsel

Data Retention

We retain personal data for a minimum of five (5) years, in line with financial services regulatory and compliance obligations. After this period, data will be securely deleted or anonymised unless a longer retention period is required by law.

Security

We apply strong technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.

Breach Reporting

In the unlikely event of a data breach affecting SR Capital Group Ltd, Currencycloud, or their customers, we will notify the relevant regulators and, where required, affected clients without undue delay.

Your Rights

You have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request erasure of your data (“right to be forgotten”), where applicable
• Restrict or object to the processing of your data
• Request data portability (transfer of your data to another provider)
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details below.

Complaints

If you have any concerns about how your personal data is handled, please contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

Contact

SR Capital Group Ltd –hello@srcapitalgroup.co.uk
Complaints: ICO (www.ico.org.uk)